Payment Terms

Last Updated: March 5, 2025

These Payment Terms govern all financial transactions made through the Bycezae platform at bycezae.com. By completing a purchase or enrolling in any paid seminar or service offered by Bycezae, you agree to be bound by these terms in full. Please read them carefully before proceeding with any payment.

1. Scope of Application

These Payment Terms apply to all users who purchase, subscribe to, or otherwise obtain paid access to services, seminars, or digital content provided by Bycezae. They form part of the broader agreement between you and Bycezae and should be read alongside our general Terms of Service and Privacy Policy.

2. Accepted Payment Methods

Bycezae accepts payments through a range of commonly used electronic payment methods. The available options are displayed at checkout and may include major credit and debit cards, bank transfers, and third-party payment processors. All payment methods are subject to availability and may vary depending on your location.

You are responsible for ensuring that the payment details you provide are accurate, current, and authorised for use. Bycezae does not store full card details directly — this information is handled by our certified payment service providers in accordance with applicable data security standards.

3. Pricing and Currency

All prices displayed on the platform are stated in the currency shown at the point of purchase. Prices are inclusive of applicable taxes where indicated. Bycezae reserves the right to update pricing at any time, but changes will not affect orders that have already been confirmed and paid.

If your bank or payment provider applies currency conversion or international transaction fees, those charges are your sole responsibility. Bycezae has no control over and is not liable for any such additional costs.

4. Order Confirmation and Payment Processing

Upon successful completion of a payment, you will receive a confirmation notice to the email address associated with your account. This confirmation constitutes acknowledgement that your payment has been received and your order has been accepted.

If a payment cannot be processed due to insufficient funds, an expired card, or any other reason, access to the purchased service will not be granted until payment is successfully completed. Bycezae is not responsible for delays in access resulting from payment failures on the user's side.

5. Subscriptions and Recurring Billing

5.1 Automatic Renewal

Where subscription-based access is offered, your subscription will automatically renew at the end of each billing cycle unless you cancel it before the renewal date. By enrolling in a subscription plan, you authorise Bycezae to charge the applicable fee to your payment method on a recurring basis.

5.2 Billing Cycle

The billing cycle length and renewal date are specified at the time of subscription. You will be charged at the start of each new billing period. It is your responsibility to monitor your subscription status and cancel before renewal if you no longer wish to continue.

5.3 Price Changes for Subscriptions

If the price of a subscription plan changes, Bycezae will notify you in advance of the new rate taking effect. Continued use of the subscription after the notified date constitutes acceptance of the updated pricing.

6. Refunds and Cancellations

6.1 General Refund Policy

Refund eligibility depends on the type of service purchased and the circumstances of the request. Refunds may be considered where a technical fault on our platform prevented access to a paid service, where a duplicate charge occurred, or where a request is submitted within the applicable refund window stated at the time of purchase.

6.2 Non-Refundable Items

The following are generally not eligible for refunds: services that have already been fully delivered or accessed, digital content that has been downloaded or streamed, and services cancelled after the stated refund window has closed. Partial use of a service does not automatically entitle you to a partial refund.

6.3 How to Request a Refund

To submit a refund request, contact our support team at support@bycezae.com with your order details and a description of the issue. We will review your request and respond within a reasonable timeframe. Approved refunds will be returned to the original payment method used at the time of purchase.

7. Failed and Disputed Payments

If a payment is declined or reversed by your bank or payment provider, Bycezae reserves the right to suspend or restrict access to your account until the outstanding amount is resolved. In cases of fraudulent chargebacks or payment disputes initiated without valid grounds, Bycezae may take steps to recover the owed amount and may permanently restrict access to the platform.

If you believe a charge is incorrect, please contact us directly before initiating a dispute with your payment provider. Many issues can be resolved quickly through direct communication.

8. Taxes and Duties

Bycezae may be required to collect applicable taxes on transactions depending on the applicable rules in relevant jurisdictions. Any taxes applied will be clearly indicated at checkout where required. You are responsible for any import duties, withholding taxes, or other levies that may apply to your purchase under the laws of your country of residence.

9. Security of Payment Information

Bycezae takes the security of financial transactions seriously. All payment data is transmitted using industry-standard encryption. We work exclusively with payment processors that comply with recognised security standards. Despite these measures, no system is entirely free of risk, and Bycezae cannot guarantee absolute security against all threats.

10. Modifications to Payment Terms

Bycezae reserves the right to update or modify these Payment Terms at any time. Where changes are material, we will provide notice through the platform or by email before the changes take effect. Your continued use of paid services following the effective date of any update constitutes your acceptance of the revised terms.

11. Contact Us

If you have any questions about these Payment Terms, a specific charge, or a payment-related issue, please reach out to us through the following:

• Email: support@bycezae.com
• Phone: +353 599 157 750
• Post: Bycezae, Unit 2, Meenmore, Dungloe, Co. Donegal, F94 EK07, Ireland

We aim to respond to all payment-related enquiries promptly and work with you toward a fair resolution.